Privacy Policy

First Federal Bank & Trust Respects Your Privacy

At First Federal Bank & Trust, the basis of each customer relationship is trust. As our customer, you should feel secure in the knowledge that your privacy will not be compromised.

You entrust us with sensitive financial information and we are committed to treating that information responsibly in our ongoing effort to offer you the financial products and services you need to accomplish your goals.

Rev. July 2017
Privacy Notice

What Does First Federal Bank & Trust Do with Your Personal Information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us.

This information can include:

  • Social Security number and income
  • Transaction history and payment history
  • Account balances and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons First Federal Bank & Trust chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does First Federal Bank & Trust share? Can you limit this sharing?
For our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus YES NO
For our marketing purposes—to offer our products and services to you YES NO
For joint marketing with other financial companies NO WE DON’T SHARE
For our affiliates' everyday business purposes—information about your transactions and experiences YES NO
For our affiliates' everyday business purposes—information about your creditworthiness NO WE DON’T SHARE
For our affiliates to market to you YES YES
For our non affiliates to market to you NO WE DON’T SHARE
Questions?

Call 1-855-549-5854 or email customerservice@efirstfederal.com

What We Do

How does First Federal Bank & Trust protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does First Federal Bank & Trust collect my personal information?

We collect your personal information, for example, when you:

  • open an account or make deposits or withdrawals from your account
  • pay your bills or use your debit card
  • apply for a loan

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposesinformation about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.

Definitions

Affiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include financial companies with First Federal in their name; such as First Federal Insurance Services Corporation and First Federal Leasing Services, LLC
Non affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • First Federal Bank & Trust does not share with non-affiliates so they can market to you.
Joint marketing

A formal agreement between non affiliated financial companies that together market financial products or services to you.

  • First Federal Bank & Trust doesn't jointly market.

Protecting Children's Privacy Online

From our websites, we do not knowingly collect or use personal information from children under 13 without obtaining verifiable consent from their parents. We are not responsible for the data collection and use practices of non affiliated third parties to which our websites may link.

For more information about the Children's Online Privacy Protection Act (COPPA), visit the FTC website: www.ftc.gov